Document Type : Original Article
Authors
1 MSc student in Nursing Management, Student Research committee, Mashhad University of Medical Sciences, Mashhad, Iran
2 Department of Nursing(management), Instructor, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran
3 PhD. Candidate, Department of Medical Surgical, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran.
4 MSc in neonatal intensive care Nursing, imam reza hospital, Mashhad University of Medical Sciences, Mashhad, Iran
Abstract
Introduction: Assertiveness is an essential tool in communication between nurses and other members of the hospital staff as well as patients. According to studies, more assertive nurses have higher self-esteem and if they make a mistake, they have more courage in reporting the error and as a result, take timely action and prevent the repetition of similar mistakes.
Aim: The aim of this study was to evaluate the effect of an assertiveness training program on nurses' assertiveness and self-esteem.
Methods: This investigation was an experimental study, conducted on two equal groups with pre-test and post-test design. The study was performed on 70 nurses from different wards of Imam Reza Hospital in Mashhad, Iran. The assertiveness training program in the intervention group consisted of a workshop and a Intragroup session. All subjects in the two groups before, after, completed the Rathus assertiveness scale and Rosenberg self-esteem questionnaires. Data were statistically analyzed.
Results: The intervention and control groups were similar in terms of demographic characteristics (p>0.05). Implementation of the assertiveness training program increased the level of assertiveness and self-esteem of nurses in the intervention group in all post-intervention measurements compared to before (p <0.01). However, the increase in assertiveness and self-esteem of nurses in the intervention group was not significant in any of the post-intervention episodes compared to the control group (p> 0.05).
Conclusion: Based on our findings, the implementation of an assertiveness training program leads to improving the assertiveness and self-esteem.
Keywords: assertiveness, self-concept, nurse, Communicating assertively, self-confidence
Keywords
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