Document Type : Original Article
Authors
- Marjan Vejdani 1
- Maryam Godarzeyan 1
- Zahra Rahimi 2
- Seyyed Ehsan Saffari 3
- Marzieh Vejdani 2
- Samira Fouji 4
- Arefeh Pourtaleb 5
1 Instructor, Iranian Research Center on Healthy Aging, Sabzevar University of Medical Sciences, Sabzevar, Iran.
2 BSc., Department of Nursing, School of Nursing and Midwifery, Sabzevar University of Medical Sciences, Sabzevar, Iran.
3 Statistics Specialist, Department of Epidemiology and Biostatics, School Of Health, Sabzevar University of Medical Sciences, Sabzevar, Iran.
4 Instructor, Department of Operating Room, Faculty of Paramedical, Sabzevar University of Medical Sciences, Sabzevar, Iran.
5 PhD. Candidate, Health Management and Economics Research Center, Department of Health Services Management, Iran University of Medical Sciences, Tehran, Iran
Abstract
Background Considering patient’s experiences about non clinical aspect of health care services is now seen as a key characteristic of an effective health system. This study looks into the Responsiveness in Sabzevar University of Medical Sciences, 2015.
Methods & Materials In this cross-sectional and explanatory study, 189 hospitalized patients in Vasai hospital were selected using a stratified and simple random sampling. Standard Responsiveness Questionnaire was used as the data collection tool. Data were analyzed using descriptive statistics, independent t-tests and ANOVA by SPSS 16 at a significance level of 0.05.
Results Access to the social support during hospitalization achieved the highest score while patient autonomy received the least score. There was a significant relationship between Access to the social support and patient’ gender (P≤0.05). Results showed significant differences between wards in this hospital and Access to the social support and Quality of basic amenities (P≤0.05). From patient view point the total score for this hospital was (2.43±0.60) that showed the moderate level of responsiveness.
Conclusion More than ever trying to institutionalize the principle of responsiveness culture in this kind of training educational hospital should be regarded. In this way it could be helpful to design a new scientific approach to implement and evaluate responsiveness in hospital regularly. It also would be an effective way to design suitable guideline and checklist along with improve clinical governance and clinical audit
Keywords
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