Health Education
Zahra Keyvanlo; Somayeh Fazayeli; Bita Barghamadi; Aghilallah keykhosravi; Najmeh Sabzevari; Mahboubeh Neamatshahi
Volume 26, Issue 6 , March and April 2020, , Pages 817-825
Abstract
Introduction: responsiveness is one of the main goals of the health system, which reflects the patient's experience of providing services that they receive during the care period. Awareness of the importance of different aspects of patient responsiveness can help to better resources allocation and develop ...
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Introduction: responsiveness is one of the main goals of the health system, which reflects the patient's experience of providing services that they receive during the care period. Awareness of the importance of different aspects of patient responsiveness can help to better resources allocation and develop appropriate strategies for management. Therefore, this study aimed to investigate the most important aspectsns of responsiveness from the point of view of referring to Sabzevar health centersMaterials and Methods: This descriptive cross-sectional study was performed on persons referred to 10 health centers in Sabzevar city in 2017. six centers were selected Cluster Random Sampling and 40 persons were randomly questioned from each center. Data were collected using the World Health Organization (WHO) questionnaire. Data was analyzed using descriptive and analytical indices in SPSS21 software.Results:In general, all of the different dimensions of responsiveness were very important except dimension of independence from the point of view of referring to Sabzevar health centers. The most important dimension was the right to choose(98.3%) and the low important dimension was the independence(72.9%). Although there was no significant relationship between the importance of general responsiveness and demographic variables, there was a significant relationship between gender and respect for dignity.(p=0.05)Conclusion:Given the results of the study and nature of the public health centers, attention to the priorities of the recipients of servicese specially Autonomy in the field of responsiveness can be a good guide for allocating more resources and increasing the satisfaction of the recipients of the service
Marjan Vejdani; Maryam Godarzeyan; Zahra Rahimi; Seyyed Ehsan Saffari; Marzieh Vejdani; Samira Fouji; Arefeh Pourtaleb
Volume 23, Issue 4 , September and October 2016, , Pages 662-671
Abstract
Background Considering patient’s experiences about non clinical aspect of health care services is now seen as a key characteristic of an effective health system. This study looks into the Responsiveness in Sabzevar University of Medical Sciences, 2015.Methods & Materials In this cross-sectional ...
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Background Considering patient’s experiences about non clinical aspect of health care services is now seen as a key characteristic of an effective health system. This study looks into the Responsiveness in Sabzevar University of Medical Sciences, 2015.Methods & Materials In this cross-sectional and explanatory study, 189 hospitalized patients in Vasai hospital were selected using a stratified and simple random sampling. Standard Responsiveness Questionnaire was used as the data collection tool. Data were analyzed using descriptive statistics, independent t-tests and ANOVA by SPSS 16 at a significance level of 0.05.Results Access to the social support during hospitalization achieved the highest score while patient autonomy received the least score. There was a significant relationship between Access to the social support and patient’ gender (P≤0.05). Results showed significant differences between wards in this hospital and Access to the social support and Quality of basic amenities (P≤0.05). From patient view point the total score for this hospital was (2.43±0.60) that showed the moderate level of responsiveness. Conclusion More than ever trying to institutionalize the principle of responsiveness culture in this kind of training educational hospital should be regarded. In this way it could be helpful to design a new scientific approach to implement and evaluate responsiveness in hospital regularly. It also would be an effective way to design suitable guideline and checklist along with improve clinical governance and clinical audit