نوع مقاله : مقاله پژوهشی
نویسندگان
1 دانشجوی کارشناسی ارشد مدیریت پرستاری، دانشکده پرستاری و مامایی دانشگاه علوم پزشکی مشهد، مشهد، ایران
2 مربی،گروه مدیریت و بهداشت ، عضو هیئت علمی دانشکده پرستاری و مامایی، دانشکده پرستاری و مامایی، دانشگاه علوم پزشکی مشهد، مشهد، ایران.
3 دانشجوی دکترا، گروه داخلی جراحی، دانشکده پرستاری و مامایی، دانشگاه علوم پزشکی مشهد، مشهد، ایران.
4 4کارشناس ارشد پرستاری مراقبت ویزه نوزادان، گروه اطفال، بخش نوزادان، مرکز آموزشی پژوهشی ودرمانی امام رضا(ع)، دانشکده پرستاری و مامایی،
چکیده
مقدمه: قاطعیت ابزار ضروری در ارتباط میان پرستاران با سایرین محسوب میشود. بر اساس مطالعات، پرستاران قاطع تراعتمادبه نفس بالاتری داشته و در صورت انجام خطا، شهامت بیشتری در گزارش خطا و در نتیجه انجام اقدام به موقع و پیشگیری از تکرار خطاهای مشابه شود.
هدف: مطالعه ی حاضر با هدف ارزیابی اثر یک برنامه ی آموزشی قاطعیت بر میزان قاطعیت و عزت نفس پرستاران انجام شد.
روش انجام کار: این مطالعه از نوع تجربی دو گروهه با طرح پیش و پس آزمون بود. مطالعه بر روی دو گروه 35 نفره از پرستاران بخشهای مختلف بیمارستان امام رضا (ع) مشهد صورت پذیرفت. برنامه آموزش قاطعیت در گروه مداخله شامل یک کارگاه آموزشی و یک جلسه درونبخشی انجام شد. تمامی افراد در دو گروه پیش از مداخله، پس از مداخله و یکماه پس از مداخله اقدام به تکمیل پرسشنامه های قاطعیت راتوس و اعتماد به نفس روزنبرگ نمودند. یافته ها مورد تجزیه و تحلیل آماری قرار گرفتند.
نتایج: میان گروه مداخله و کنترل از لحاظ متغیرهای زمینه ای اختلاف معنی داری وجود نداشت. برنامه آموزش میزان قاطعیت و اعتماد به نفس پرستاران را در گروه مداخله در تمامی اندازه گیری های پس از مداخله نسبت به پیش از آن افزایش داد (01/0>p)، هرچند که افزایش قاطعیت و اعتماد به نفس پرستاران در گروه مداخله نسبت به گروه کنترل در هیچ یک از زمانهای پس از مداخله معنی دار نشد (p>0/05).
نتیجه گیری: اجرای یک برنامه ی آموزش قاطعیت منجر به بهبود میزان قاطعیت و اعتماد به نفس پرستاران میگردد
کلیدواژه‌ها
عنوان مقاله [English]
Evaluating effect of assertive training program on assertiveness communication and Self-Concept of nurses
نویسندگان [English]
- zahra nemati 1
- shahrokh maghsoudi 2
- Seyyed Reza Mazlom 3
- maryam kalatemolaei 4
1 MSc student in Nursing Management, Student Research committee, Mashhad University of Medical Sciences, Mashhad, Iran
2 Department of Nursing(management), Instructor, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran
3 PhD. Candidate, Department of Medical Surgical, School of Nursing and Midwifery, Mashhad University of Medical Sciences, Mashhad, Iran.
4 MSc in neonatal intensive care Nursing, imam reza hospital, Mashhad University of Medical Sciences, Mashhad, Iran
چکیده [English]
Introduction: Assertiveness is an essential tool in communication between nurses and other members of the hospital staff as well as patients. According to studies, more assertive nurses have higher self-esteem and if they make a mistake, they have more courage in reporting the error and as a result, take timely action and prevent the repetition of similar mistakes.
Aim: The aim of this study was to evaluate the effect of an assertiveness training program on nurses' assertiveness and self-esteem.
Methods: This investigation was an experimental study, conducted on two equal groups with pre-test and post-test design. The study was performed on 70 nurses from different wards of Imam Reza Hospital in Mashhad, Iran. The assertiveness training program in the intervention group consisted of a workshop and a Intragroup session. All subjects in the two groups before, after, completed the Rathus assertiveness scale and Rosenberg self-esteem questionnaires. Data were statistically analyzed.
Results: The intervention and control groups were similar in terms of demographic characteristics (p>0.05). Implementation of the assertiveness training program increased the level of assertiveness and self-esteem of nurses in the intervention group in all post-intervention measurements compared to before (p <0.01). However, the increase in assertiveness and self-esteem of nurses in the intervention group was not significant in any of the post-intervention episodes compared to the control group (p> 0.05).
Conclusion: Based on our findings, the implementation of an assertiveness training program leads to improving the assertiveness and self-esteem.
Keywords: assertiveness, self-concept, nurse, Communicating assertively, self-confidence
کلیدواژه‌ها [English]
- assertiveness: self
- concept
- nurse
- Communicating assertively
- self
- confidence
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